St. Louis Area Foodbank

Volunteer Center Manager Jobs at St. Louis Area Foodbank

Sample Volunteer Center Manager Job Description

Volunteer Center Manager

St. Louis Area Foodbank (SLAFB)


Job Title: Volunteer Center Manager

Immediate Supervisor: Director of Product Acquisition and Repackaging

Employees Supervised: Volunteer Center Coordinator, Volunteer Center Associate, Volunteer Center Assistant

General Description/Position Summary:

Are you energetic? Are you a dynamic team-oriented leader? Do you enjoy working with and training volunteers? Are you mission driven? If you answer YES to these questions - read on!

The purpose of the Volunteer Center Manager is to lead Volunteer Venter activities efficiently and in a manner that ensures a positive experience for our volunteer groups. Responsibilities include repackaging of donated and government food and personal care items for distribution to member agencies, which assists with the advancement of the mission of the St. Louis Area Foodbank.

Duties and Responsibilities:

  • Conduct volunteer orientation, educate the community, and ensure a positive and enjoyable experience for volunteers.
  • Oversee the Volunteer Center employees and volunteer groups to ensure efficient operations.
  • Oversee and manage projects for distribution to community.
  • Work with team members to complete deployments of various projects.
  • Manage the process of kitting and assembling different project components.
  • Process product while maintaining quality control standards and inventory accuracy.
  • Ensure the storage and rotation of product in an efficient, organized, and safe manner.
  • Coordinate and support off-site corporate volunteer engagement opportunities.
  • Manage supply budget and ensure the ordering and stocking of boxes, tape and shrink wrap.
  • Coordinate monthly physical inventory of Government products and reconcile inventory in tandem with the Inventory Coordinator.
  • Responsible for all CERES driven reporting and daily inventory maintenance.
  • Monitor and minimize spoilage and damage of Government commodities.
  • Ensure adherence to policies and procedures related to food safety, handling of all food recalls and equipment safety.
  • Support the Foodbank's Safety Committee and ensure safe workplace policies.
  • Work with the Warehouse Manager and the Facilities Manager to ensure compliance with AIB and Feeding America standards.
  • Update and maintain formal operational and food safety procedures for both Volunteer Center employees and volunteer groups.
  • Serve as a culture champion and develop staff to positions of increased responsibility.
  • Other responsibilities and duties as assigned.


  • Associates degree from an accredited university or technical college required. Equivalent experience will be considered in lieu of degree.
  • 2-5 years previous warehouse experience. Prior experience operating standard warehouse equipment strongly preferred.
  • Ability to learn to operate pallet jacks and forklifts required.
  • Previous supervisory experience a plus.
  • Passion for the Foodbank's mission and the ability to demonstrate SLAFB's Core Values: Stewardship, Teamwork, Agility and Respect.
  • Proficient with Outlook, Word, Excel, and other web-based applications.
  • Excellent oral and written communication, presentation and interpersonal skills.
  • Ability to think strategically while acting tactically.
  • Ability to manage multiple projects with attention to detail, ability to handle interruptions, maintains focus on tasks and produce accurate work.
  • Ability to establish and maintain effective working relationships with diverse stakeholders.
  • Ability to work independently and as part of a team.
  • Must have reliable transportation with proof of insurance and be willing to travel to special events.
  • Must be able to pass drug screening and criminal background check.

Physical Requirements:

The Volunteer Center Coordinator's primary work location within the Foodbank campus will be the Volunteer Center but will also require going in and out of the warehouse. Both the Volunteer Center and the Warehouse will involve walking and standing on hard concrete surfaces. The Volunteer Center Coordinator must have the ability to lift, bend, stoop, pick up and move objects up to 40 pounds.

Work schedule for this position is Tuesday - Saturday. May work evenings and weekends due to special events and other projects related to timely and accurate warehousing and distribution of product.

The impact you will make:

Building stronger communities by empowering people with food and hope.

At the St. Louis Area Foodbank, we are working to create a stronger, healthier bi-state region where no one goes to bed hungry. With the dedicated partnership of over 600 hunger-relief programs and local agencies - including soup kitchens, food pantries, shelters, and residential programs - we are responding to hunger in communities across 26 counties in Missouri and Illinois by distributing food to more than 400,000 people every year.

Since opening in 1975, and with the tremendous support and generosity of this community, the St. Louis Area Foodbank has grown to become our region's largest food distribution charity dedicated to feeding those in need. Together, we are feeding people and working to address the root causes of hunger for lasting impact every day.

What we can offer you...

Beyond a great mission, dedicated team members and an incredible opportunity to truly make a difference in our community, you will be generously rewarded for your contributions including:

  • Competitive pay commensurate with experience
  • Generous Paid Time Off (PTO) plan
  • 403b plan with amazing company match
  • Comprehensive benefits (medical, dental, vision, and more!)

We work hard, play hard and change lives - so apply to join our Foodbank Family!

This job description does not list all the duties of the job. Performance of other duties may be requested. Evaluations will be in part based upon performance of the tasks listed in this job description. St. Louis Area Foodbank has the right to revise this job description at any time. The job description is not a contract for employment.

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