Philanthropy Operations Intern

General Description/Position Summary

The Philanthropy Operations Intern is responsible for assisting with the gift processing and data hygiene in the Blackbaud Constituent Relationship Management (CRM) system in support of the Foodbank's philanthropy, marketing and organization-wide CRM data management activities. The Philanthropy Operations Intern is also responsible for building capacity with Foodbank supporters by maintaining an accurate donor database while generating timely, professional gift acknowledgements.

Duties and Responsibilities

• Data Processor
  • Process incoming donations through various mediums (with priority given to online gifts)
  • Compose and generate timely acknowledgements (within 2 - 4 business days)
  • Maintain an accurate donor database (i.e. change of address, remove from mailing list, status updates, duplicate addresses, constituent code)
  • Properly code donor accounts for mailing frequency and preferred method of contact
• Assist Philanthropy staff member with Volunteer Stewardship Plan, Tribute and Memorial Program and mail processing
• Assist the Database Specialist as needed with data queries and reports.
• Maintain absolute confidentiality regarding all constituent records, transactions, data, research and communications, respecting the anonymity of each constituent's identity, as directed by the constituent and department policy.
• Other duties as assigned
  • As directed, assist with activities such as special events, cause marketing campaigns, external speaking engagements

Qualifications

• Currently attending an accredited university or college
• Previous data entry experience or interest to learn data entry preferred
• Passion for the Foodbank mission and the ability to demonstrate SLAFB's Core Values
• Strong problem-solving skills
• Excellent organizational skills
• Accurate data entry skills
• Proficient in Microsoft applications and other web-based applications preferred
• Ability to manage multiple projects with attention to detail, ability to handle interruptions, maintain focus on tasks and produce accurate work.
• Positive attitude and passion for helping others
• Ability to communicate effectively
• Ability to establish and maintain effective working relationships with diverse stakeholders
• Ability to work independently and as part of a team
• Must be able to pass drug screening and criminal background check

Special events and other projects related to this position may require evening and / or weekend work. Meeting attendance may require overnight travel.

This is a paid internship position.

$3,000 (three payments of $1,000 in 11/21/, 22/22 and 5/22)

Ideally we would like someone to start 11/2/21 if not sooner.

Please contact kaufderheide@stlfoodbank.org if you have any questions or wish to submit cover letter and resume through personal email.

Current Openings for Philanthropy Operations Intern Jobs at St. Louis Area Foodbank