Government Compliance and Allocations Coordinator

St. Louis Area Foodbank (SLAFB)

JOB DESCRIPTION

Job Title: Government Compliance and Allocations Coordinator

Immediate Supervisor: Product Sourcing Project Manager Employees Supervised: None

FLSA: Exempt

General Description/Position Summary:

The Government Compliance and Allocations Coordinator ensures excellent customer service, the highest quality of service, and continual improvement of all processes and procedures related to how food is distributed by the St. Louis Area Foodbank. This includes providing internal cross-departmental support within the Foodbank and externally with our partners. The Government Compliance and Allocations Coordinator leads our government-supported programs (The Emergency Food Assistance Program -TEFAP and Commodity Supplemental Food Program - CSFP) through communication, reporting and the allocation of resources, ensures all partner compliance standards are met, and oversees the SLAFB's partner and neighbor training program. The Government Compliance and Allocations Coordinator's work supports the Foodbank's vision of a nutritionally secure Missouri and Illinois by ensuring all partners have the tools and resources they need to grow their capacity and meet the needs of the neighbors they serve.

Objectives:

• Ensure all Feeding America, St. Louis Area Foodbank, and other relevant sanctioning body's operating guidelines, regulations, and rules are followed and incorporated appropriately into programs and services.
• Create and implement a front-line customer service process that provides timely, accurate responses to the requests of partners and resolves problems relating to food flow.
• Collaborate across departments to optimize flow and efficiencies to achieve compounding gains in operations and programming resulting in high net promoter scores.
• Design and lead educational and training efforts for partners that will improve and update their operational practices, support of neighbors, and implementation of food safety and food-handling guidelines to ensure their growth and success.

Responsibilities:

• Monitor the ongoing implementation of established operating guidelines to ensure all compliance standards are met, followed, and incorporated appropriately into programs and services.
• Complete all non-financial Feeding America and Governmental Program audits.
• Complete all monthly reporting (excluding financial) for Government programs, allocations, and correspondence for TEFAP and CSFP programs. Inform supervisor of any concerns.
• Communicate and troubleshoot across departments to ensure accuracy and excellence with the partner experience.
• Use project management skills to solve problems, manage multiple priorities, and move complex projects forward.
• In collaboration with other staff, develop trainings as partner needs are identified.
• Collaborate across departments to provide feedback and support on the development of programs and services that meet identified community needs and "shorten the line."
• Assist in executing and updating annual department work plan, including budgets, calendars, goals, and tasks.
• Responsible for ensuring grant deliverables are met.
• Assist foodbank staff, volunteers, interns and AmeriCorps members with direction and support.
• Represent the SLAFB at meetings and events with state and federal government agencies.
• Attend program-related training conferences and workshops.
• Other duties as assigned

Qualifications:

• Bachelors' degree from an accredited university required with emphasis in Non-Profit Administration, Public Health, or another related field. Master's degree is a plus.
• Three to five years of experience in project management, compliance, oversight and/or government reporting.
• Bilingual a plus.
• Passion for the Foodbank's mission and the ability to demonstrate SLAFB's Core Values: Stewardship, Teamwork, Agility and Respect
• Ability to plan, set goals, monitor progress, evaluate results, and continually improve with a customer focus.
• Able to demonstrate diplomacy and strategy in developing and maintaining relationships with diverse partners, cross-functional teams, and relevant sanctioning body's while holding the SLAFB's vision of a nutritionally secure Missouri and Illinois at the center of all you do.
• Experience in achieving impact through influence, including forging strong partnerships that build consensus, collaboration, and trust, and inspire action toward shared goals.
• Proven reputation for integrity and professionalism.
• Enthusiasm for innovation and integrating technology to improve efficiency.
• Experience using inventory management and warehouse management software a plus.
• Comfortable working in a dynamic, evolving environment independently and as part of a team.
• Ability to communicate effectively both verbally and in writing. Ability to deliver presentations and to develop reports that may include technical information.
• Must be able to pass drug screening and criminal background check.

Work Schedule:

• Monday - Friday onsite at the SLAFB facility and in the community as needed.
• However, flexibility will be granted as appropriate in accordance with the SLAFB's Remote Work/Working From Home Policy.
• Occasional weekend (Saturday/Sunday) or evening hours may be required.
• Meeting attendance may require overnight travel.

Physical Requirements:

The Government Compliance and Allocations Coordinator will spend significant time in the community, at partner sites, in our warehouse and at food distributions. Requirements include:

• Walking to and from the corporate office to the warehouse, both of which are on the Foodbank campus.
• Walking on hard concrete surfaces (in the warehouse or in the community).
• Ability to lift, bend, stoop, pick up and move objects up to 40-50 pounds.

The Impact You Will Make

Building a stronger bi-state region by nourishing people, empowering communities, and transforming systems.

At the St. Louis Area Foodbank, we are working to create a nutritionally secure Missouri and Illinois. With the dedicated partnership of over 500 hunger-relief partners - including soup kitchens, food pantries, shelters, and residential programs - we are responding to emergency hunger needs in communities across 26 counties in Missouri and Illinois by distributing food to more than 300,000 people every year.

Since opening in 1975, and with the tremendous support and generosity of this community, the St. Louis Area Foodbank has grown to become our region's largest food distribution charity. Not only are we dedicated to nourishing people, but we are also committed to collaborating with partners and communities to empower them and transform the hunger-relief system. Together, we are feeding people and working to address the root causes of hunger for lasting impact every day.

What We Can Offer You...

Beyond a great mission, dedicated team members and an incredible opportunity to truly make a difference in our community, you will be generously rewarded for your contributions including:

• Competitive pay commensurate with experience
• Generous Paid Time Off (PTO) plan
• 403b plan with amazing company match
• Comprehensive benefits (medical, dental, vision, and more!)

We work hard, play hard and change lives - so apply to join our Foodbank Family!

SLAFB Diversity, Equity, and Inclusion (DEI) Statement

You are welcome at the St. Louis Area Foodbank (SLAFB) for who you are. At the SLAFB, we strive to empower our team to embrace and celebrate who they are by cultivating a diverse, equitable, and inclusive work environment. Doing so strengthens our organization, cultivates a culture where everyone feels valued and can bring their best selves to the SLAFB and enables us to nourish people, empower communities, and transform systems. At the SLAFB, we champion diversity, equity, and inclusivity to create a respectful and fulfilling workplace representing a broad range of lived experiences and viewpoints. We are committed to building a diverse and inclusive team that reflects the neighbors and communities we serve in the bi-state region to enhance engagement and connectivity with all key stakeholders.

This job description does not list all the duties of the job. Performance of other duties may be requested. Evaluations will be in part based upon performance of the tasks listed in this job description. St. Louis Area Foodbank has the right to revise this job description at any time. The job description is not a contract for employment.

Current Openings for Government Compliance and Allocations Coordinator Jobs at St. Louis Area Foodbank