Program Purpose: The St. Louis Area Foodbank has identified interventions related to COVID-19 recovery that will respond to the need and advance the organization's mission of building stronger communities by empowering people with food and hope. AmeriCorps Members will expand access to nutritious food, and aid in the recovery of the community as a result of the COVID-19 pandemic. The organization will complete this through a combination of food access interventions-including public benefits outreach, sourcing food donations, improving the client intake process, and strengthening community relationships. Each of the efforts will be supported by AmeriCorps Members. The outcome of these actions will be to increase the efficiency, effectiveness, and program reach of the Foodbank's network of partner agencies, as well as increasing the number of individuals who report increased food security.

Program Impact: Building a stronger bi-state region by nourishing people, empowering communities and transforming systems.

Service Position Summary: The member will support the organization in managing its network of over 500 food pantries, soup kitchens, and shelters. These partners receive food from the Foodbank and hold regular distribution events to serve their communities. In addition, the organization supports partners through capacity building and training. One AmeriCorps member will work with the Quality Assurance Coordinator to develop and administer training opportunities for network members that bolster the range of the partner reach and help them sustain or enhance their level of community support. The member will connect partners with trainings and resources to build capacity to distribute food effectively and efficiently. The member will then follow up with participating partners to identify the baseline for increased efficiency, effectiveness, and program reach within their organization because of Foodbank services. Because the Foodbank's network of partners is so large, members will not supplant the work of the current Foodbank partner services team. Instead, member support will allow the Foodbank to provide a deeper level of relationship management.

Essential Functions of Position: The St. Louis Area Foodbank has determined that the probability of access to vulnerable populations is so great that all members will undergo all required criminal history checks: NSOPW, FBI, and Missouri State Police, as well as other states, as necessary. Must be able to successfully pass pre-placement drug screening and have a clean driving record.

• Develop and conduct partner specific training opportunities that seek out the expertise of Foodbank subject matter experts or network members to build the range of the partners
• Develop partner training schedules, track attendance, and maintain training records
• Connect with Foodbank subject matter experts regarding program updates, work cross-departmentally with teams to bolster the success of partners
• Identify training topics based on recurring discrepancies noted during network status reviews
• Develop and analyze training surveys that capture the effectiveness of Foodbank partner courses
• Market training opportunities to network members and provide information on benefits to encourage participation
• Develop packets and material that support partner education beyond the attended workshop
• In partnership with AmeriCorps VISTA Volunteer Coordination Member, initiate conversations with partners to help us understand needs for support in volunteer coordination and management. Activities may include survey creation, focus groups, workshops, site visits, etc.
• Research ongoing topics and best practices across the Feeding America network that can be incorporated into the Foodbank territory
• Participate in regularly scheduled team check-ins
• Update Foodbank database with relevant partner information
• Leverage at least 5 additional non-AmeriCorps volunteers to serve alongside Members in order to increase the impact of the program and build sustainability in the community.
• Additional service projects, as approved by the program director.

Knowledge, Skills, and Abilities Required:

• Can work well with a team of people

• Can work efficiently and independently
• Is open to new ideas and welcome feedback
• Is comfortable working in various socioeconomic communities and making cold calls to community organizations
• Has strong interpersonal skills including empathy and compassion for the partners and neighbors we serve
• Can convey information in an understandable way
• Is extremely comfortable making calls to partners
• Has reliable transportation and proof of insurance
• Is extremely comfortable traveling throughout our service territory
• Is organized, a self-starter and able to manage time effectively
• Has a strong customer focus
• Has strong research and analytic skills
• Is comfortable working with data
• Excels in working with detail, strong computer skills and excellent Microsoft Office skills
• Knowledge about e-learning platforms and media equipment
• Enjoys writing processes, documenting procedures and compiling recommendations
• Ability to manage multiple projects, handle interruptions, maintain focus on tasks

Eligibility: An AmeriCorps participant must: be at least 17 years of age at commencement of service; be a citizen, national, or lawful permanent resident alien of the United States; satisfy the National Service Criminal History Check eligibility criteria.

Academic and Experience Qualifications:

• Members must have a bachelor's degree from an accredited university. Emphasis in Non-Profit Administration, Public Health or another related field preferred
• Experience assisting with relationship building, outreach initiatives or program implementation for a non-profit organization highly desirable.

Commitment Required: This position requires a minimum of 900 hours of service during a period of not more than one year. Generally, members are expected to serve a minimum of 35 hours per week. While general work hours are Monday - Friday, 8:00 AM - 4:30 PM, workdays may differ due to project demands. Start dates are flexible. End date will be no more than 365 days after start date. Members will be expected to participate as a team in MCSC AmeriCorps Opening Day in Jefferson City and in at least 3 local national service days (9/11 Day of Remembrance, Dr. Martin Luther King Jr. Day of Service, AmeriCorps Week)

• Department Onboarding & Specific Position Training will be provided.

AmeriCorps Program Benefits:

• Living allowance stipend: Members will receive a total allowance of up to $18,880 de3pending on term of service.
• Education award: Members may receive a Segal AmeriCorps Education Award in the amount of up to $6,495 upon successful completion of their term of service in accordance with the Member Service Agreement. (Award subject to federal and possible state tax in the year each payment is made.) Members that are at least 55 years of age at the start of service may transfer their award to a child, stepchild, grandchild, step-grandchild or foster child.
• Additional benefits may include healthcare, childcare and other benefits.